Counterfeit FAQ

Ensuring that you acquire genuine items is of the utmost importance for maintaining the quality and satisfaction you expect from a premium luxury label. To guarantee the authenticity of your purchases, we recommend sourcing your goods exclusively through our official channels and officially sanctioned partners. The most direct ways to secure legitimate products include visiting our dedicated boutique locations or accessing our official digital platform via‬. Additionally, we maintain collaborative relationships with a select group of authorized third-party retailers who meet our strict standards for excellence and presentation. If you wish to identify a physical location in your immediate vicinity where you can browse our collections with confidence, please utilize the store locator tool provided on our official website, which offers a comprehensive directory of all our retail spaces globally.

The protection of our creative identity and the trust of our community are subjects we approach with significant rigor. Intellectual property theft and the unauthorized reproduction of our designs undermine the hard work of our artisans and the value we strive to provide to our customers. As such, we have implemented an extensive and proactive global initiative specifically designed to disrupt the supply and distribution chains of illegitimate merchandise. This effort involves continuous monitoring, collaboration with international law enforcement agencies, and aggressive legal actions against entities that engage in the manufacturing or distribution of counterfeit goods.

Our commitment to this cause is relentless. We understand that counterfeit products often mirror the visual appearance of our original work while failing to meet the rigorous safety, ethical, and quality benchmarks that are non-negotiable for our legitimate collections. By choosing to purchase only through our verified distribution network, you not only ensure the integrity of the craftsmanship you receive but also contribute to the broader mission of supporting ethical labor practices and sustainable innovation.

We strongly advise our patrons to remain vigilant when encountering websites or third-party sellers that promise significant discounts or claim to offer inventory outside of our verified channels. Such outlets are frequently the primary sources of fraudulent items. If you are ever in doubt regarding the legitimacy of a particular source, or if you suspect you have encountered unauthorized distribution of our designs, we encourage you to contact our client services team. We are dedicated to maintaining the exclusivity and provenance of every piece that bears our hallmark, and we appreciate your ongoing support in protecting the integrity of our creations against the illicit activities of counterfeiters. Your discerning choices help sustain our ability to continue producing timeless, high-quality products that reflect our shared values of style, character, and beauty.